Built by people
who've lived it,
supported and scaled it
AccessA brings together decades of lived experience, destination strategy, and enterprise platform architecture.
Andrew Hager
Andrew navigates the world alongside a visually impaired partner and an autistic son, giving him an intimate, daily understanding of what genuine accessibility and inclusion really mean, and where they so often fall short. That lived experience at home underpins everything he brings professionally: significant expertise across strategy, operations, and the practical delivery of accessible and inclusive outcomes in tourism and hospitality. His ability to bridge the personal and the professional is what helps translate vision into real-world impact across Australia. He is also Co-Founder and Director of Supported Travel eXperiences and AccessibleOz, two travel agencies specialised in designing accessible travel experiences.
Giovanna Lever
Giovanna lives with Currarino syndrome alongside her youngest daughter. A pivotal family trip in 2016 navigating international travel while managing complex medical needs became the catalyst for more than a decade of advocacy, research, and industry leadership. Her annual industry paper on accessible and inclusive tourism has been a catalyst for Australia's national commitment to this sector. Since then, she has supported over 1,000 businesses and destinations across Australia and developed Tourism Australia's accessible tourism training program through the Aussie Specialist platform. She is also the Founder and Managing Director of Sparrowly Group - a globally award-winning and recognised advisory and training company.
Yann Charavel
Yann's wife lives with hearing impairment, and earlier travels alongside colleagues with disability revealed firsthand how few services genuinely support everyone's needs. That experience shaped his commitment to making the world more inclusive and accessible, and to ensuring everyone has the opportunity to travel. Yann brings significant consulting experience advising, transforming and growing small and large organisations across France, Canada and Australia, specialising in complex business transformation through customer-centric operating models enabled by digital technology. He is also Co-Founder and Director of Supported Travel eXperiences and AccessibleOz, two travel agencies specialised in designing accessible travel experiences.