AccessA

For Destinations

A real-time picture of your destination's access maturity.

AccessA gives destination organisations, regional tourism bodies, and placemakers a live, aggregated view of accessibility across every business in their portfolio - so you can design programs that actually close the gap.

See the Platform
The Challenge

You can't design programs that work
without accurate data

Destinations across Australia are committed to improving accessibility. The aspiration is genuine. But without a clear, consistent picture of where businesses actually are on their access and inclusion journey, it's almost impossible to design interventions that will actually move the needle.

"If we can measure it, we can improve it. Together, and for everyone."

The challenge isn't a lack of goodwill - from businesses or from the organisations that support them. It's a lack of data. Structured, aggregated, actionable data that tells you not just that a gap exists, but where it is, how large it is, and which businesses need what kind of support.

You don't know where the gaps really are

Without consistent assessment data across your portfolio, you're designing programs based on assumptions - not evidence. AccessA gives you the ground truth.

Businesses don't know how to self-identify

Most businesses want to improve their accessibility but lack the framework to assess themselves honestly. AccessA gives them a structured, non-judgmental way to do exactly that.

You can't measure program impact

Without a baseline and ongoing measurement, you can't demonstrate the impact of the programs you fund and deliver. AccessA creates the before and after.

The visitor gap remains invisible

People with disability and their families don't visit when they're uncertain. Improving destination-wide accessibility has a direct, measurable effect on visitation - but only if you can track it.

Platform Capabilities

Everything you need to lead your
destination's accessibility journey

Business Landscape Intelligence

See every assessed business in your destination in a single view - scored, categorised, and mapped against the access maturity scale. Filter by type, location, pillar, and score to find exactly who needs what.

Live score dashboard across all businesses
Filter by business type, pillar, and score range
Track improvement over time as businesses reassess
Identify outliers - both leaders and laggards

Gap Analysis & Investment Targeting

AccessA aggregates individual assessment data into destination-level gap analysis - showing you which pillars are weakest across your portfolio, and which business segments are most underserved.

Pillar-level gap analysis across the destination
Segment analysis by business type and location
Priority investment recommendations
Cohort identification for targeted programs

Program Design & Impact Measurement

Use AccessA data to design programs with confidence, then measure their impact over time. Track before-and-after scores, demonstrate ROI to partners, and build a compelling evidence base for future investment.

Before/after program impact reporting
Cohort tracking across program participants
Exportable reports for funding partners
Longitudinal data for trend analysis
Live Intelligence

Always current.
Never a static snapshot.

As businesses complete and update their assessments, your regional dashboard updates in real time. You always have an accurate, current picture of your destination's access maturity - not a six-month-old survey.

Real-time updates

Dashboard reflects the latest assessment data as soon as businesses save changes.

Comparative benchmarking

See how your destination compares to regional and national averages across each pillar.

Exportable reports

Generate PDF and data exports for board reporting, grant applications, and partner communications.

Cohort tracking

Monitor how specific groups of businesses - by type, location, or program cohort - improve over time.

How It Works

From onboarding to ongoing
regional intelligence

AccessA is designed to work at scale - across entire destinations - without requiring specialist resources from your team.

01
Setup

Onboard your destination

We configure your AccessA regional account - setting boundaries, business categories, and the reporting structure that matches your destination.

Define your destination geography
Set business type categories
Configure reporting for your stakeholders
02
Engagement

Activate your businesses

We support you to invite and onboard businesses in your destination. AccessA provides communication templates, explainer materials, and support for businesses completing their first assessment.

Business invitation and onboarding support
Assessment guidance and help resources
Progress tracking and completion nudges
03
Intelligence

Receive your regional intelligence

As assessments are completed and updated, your dashboard builds in real time. Use the insights to design targeted programs, allocate resources, and communicate your destination's accessibility story.

Live regional dashboard access
Periodic intelligence reports
Program design and impact tracking
Use Cases

Real applications for
real destinations

Regional Tourism Organisation

Building an accessible tourism strategy

An RTO uses AccessA to baseline the accessibility of their 80+ member businesses, identify the top three investment priorities, and design a targeted 12-month improvement program - with measurable outcomes to report to their board.

Baseline assessment across full portfolio
Data-backed investment priorities
Measurable program impact reporting
Compelling story for marketing and PR
Local Government

Inclusive destination planning

A local council uses AccessA to understand accessibility gaps across their high street, major attractions, and public spaces - and to identify which businesses would benefit most from accessibility support programs funded through their economic development budget.

Identify gaps across the visitor precinct
Target support to businesses that need it most
Demonstrate commitment to inclusive place
Support grant applications with data
Tourism Body / Industry Association

Sector-wide improvement program

An industry association uses AccessA to design and deliver a sector-wide accessibility uplift program - tracking participant progress, measuring collective impact, and producing an annual Accessibility Index for their destination.

Program design based on real needs
Participant progress tracking
Annual Accessibility Index publication
Stakeholder reporting and ROI evidence
Convention Bureau / Events Destination

Positioning as an accessible events destination

A convention bureau uses AccessA to assess the accessibility of venues, accommodation, and visitor experiences across their portfolio - building a credible, evidence-based accessibility proposition for the conference and events market.

Assess accessibility across events portfolio
Build credible accessibility credentials
Attract accessibility-conscious event planners
Differentiate in a competitive market
Reporting

Reports that tell
the right story to the right people

AccessA generates a suite of reports designed for different audiences - from operational dashboards for your team to boardroom-ready summaries and stakeholder briefings.

Regional Overview Report

A high-level summary of your destination's overall access maturity score, top gaps, and key trends - designed for board and stakeholder reporting.

PDF · Quarterly or on demand

Pillar Gap Analysis

A detailed breakdown of performance across all nine pillars - showing the average score, range, and distribution across your portfolio of businesses.

PDF + Data export · Monthly

Business Landscape Report

A full listing of every assessed business with their scores, pillar breakdown, and trend data - for operational planning and program targeting.

PDF + CSV · On demand

Program Impact Report

Before-and-after reporting for businesses that have participated in improvement programs - showing score changes, pillar improvements, and ROI evidence.

PDF · Post-program

Annual Accessibility Index

A comprehensive annual publication documenting your destination's accessibility journey - suitable for media, partners, and public reporting.

PDF · Annual

Visitor Segment Analysis

A breakdown of which disability types and visitor segments are best and least served by your current destination offering - to guide program design.

PDF · Bi-annual

Ready to lead your destination's accessibility journey?

AccessA gives destination organisations the data, tools, and reports to design programs that actually move the needle - for businesses, visitors, and the destination as a whole.